Terms of Use for Participants

1. About Us

The Services are operated by Challenge Chasers Limited ("Challenge Chasers", "we", "us", "our").

Challenge Chasers operates an online platform that allows users to discover, browse and access third-party sporting, fitness, endurance and challenge-based events (each an "Event").

Challenge Chasers is not an event organiser.

Unless explicitly stated otherwise on a specific Event page, Events are organised, operated and delivered by independent third parties (each an "Organiser").

2. Acceptance of These Terms

These Terms of Use (the "Participant Terms") govern your access to and use of our website, applications and related services (the "Services").

By accessing or using the Services, you confirm that:

• you are at least 18 years old;
• you have legal capacity to enter into these Terms; and
• you agree to be legally bound by these Participant Terms.

If you do not agree to these Terms, you must not use the Services.

Our Privacy Policy, Cookies Policy, and any additional policies referenced on the Services form part of these Terms.

3. Changes to These Terms and the Services

We may update these Participant Terms at any time by publishing a revised version on the Services. Changes take effect immediately upon publication.

You are responsible for reviewing these Terms regularly. Your continued use of the Services confirms acceptance of any updated Terms.

We may modify, suspend, restrict or discontinue any part of the Services at any time, without notice and without liability.

4. Nature of the Services and Our Role

Challenge Chasers operates solely as a discovery, marketing and referral platform.

Unless expressly stated otherwise:

• we do not organise, manage, operate or deliver Events;
• we do not sell tickets;
• we do not collect, hold or process participant payments;
• we do not control Event pricing, capacity, refunds, safety measures, routes, venues, insurance, staffing or regulatory compliance.

All Events are the sole responsibility of the relevant Organiser.

You acknowledge and agree that Challenge Chasers is not a party to any contract relating to your participation in an Event, and that any legal relationship concerning an Event exists solely between you and the Organiser.

5. Event Information and Listings

Event descriptions, schedules, pricing, rules, requirements and other information ("Event Information") are provided by Organisers.

We do not independently verify Event Information and do not guarantee that it is accurate, complete, lawful or suitable for your needs.

You are solely responsible for:

• reviewing Event Information and Event Terms;
• determining whether an Event is suitable for you;
• making your own travel, accommodation and logistical arrangements.

6. Registration and Contract Formation

When you choose to register for an Event, you will typically be redirected to the Organiser's or ticket seller's website or checkout system.

Any registration, ticket purchase or participation creates a legally binding contract directly between you and the Organiser or ticket seller, governed by their Event Terms.

Challenge Chasers:

• does not process registrations;
• does not issue tickets;
• does not approve or reject participants;
• does not have authority to bind Organisers.

Our involvement is limited to referring you to the Organiser and, where applicable, receiving a commercial referral or platform fee from the Organiser.

7. Payments, Fees and Chargebacks

All payments relating to Events are made directly to the Organiser or ticket seller, not to Challenge Chasers.

Challenge Chasers:

• does not collect or hold participant funds;
• does not control payment methods;
• does not issue refunds;
• does not handle chargebacks or payment disputes.

Any payment dispute, refund request, cancellation or chargeback must be addressed directly with the Organiser in accordance with their Event Terms.

You agree not to initiate or pursue any chargeback, payment reversal or dispute against Challenge Chasers in connection with any Event.

Where a payment provider or financial institution attempts to involve Challenge Chasers in a dispute, you agree to cooperate fully and acknowledge that Challenge Chasers bears no financial responsibility for the underlying transaction.

8. Refunds, Cancellations and Event Changes

Refunds, deferrals, transfers, credits and cancellations are governed exclusively by the Organiser's Event Terms.

Events may be changed, rescheduled, relocated, shortened, delayed or cancelled for any reason.

You acknowledge and accept that:

• Challenge Chasers has no control over Event changes;
• Challenge Chasers has no obligation to issue refunds or compensation; and
• your sole remedies are those provided by the Organiser under the applicable Event Terms.

9. Assumption of Risk and Health Responsibility

Participation in Events involves inherent risks, including but not limited to injury, illness, permanent disability, property damage or death.

By participating in an Event, you:

• voluntarily assume all known and unknown risks;
• confirm that you are medically fit to participate;
• accept full responsibility for your health, safety and wellbeing; and
• agree to comply with all safety instructions and rules issued by the Organiser.

This assumption of risk applies regardless of whether an Event is featured, promoted or recommended on the Services.

10. Your Account

You may be required to create an account to access certain Services.

You are responsible for:

• providing accurate and up-to-date information;
• maintaining the confidentiality of your login details; and
• all activity that occurs on your account.

We may suspend or terminate accounts at any time where we reasonably suspect misuse, fraud, policy breaches or risk to the Services.

11. Your Content

You may submit content such as reviews, comments, images or profile information ("Your Content").

Your Content must be lawful, accurate and must not infringe third-party rights.

We may remove, edit, refuse or permanently delete Your Content at any time, for any reason, without notice.

Licence to Use Your Content

By submitting Your Content, you grant Challenge Chasers a perpetual, irrevocable, worldwide, royalty-free, sublicensable and transferable licence to use, reproduce, adapt, distribute, publish and display Your Content in any media, including for marketing and promotional purposes.

12. Intellectual Property

All content, software, design, branding, databases and materials provided by Challenge Chasers ("Challenge Chasers Content") are owned by or licensed to us.

You may not:

• copy, scrape, harvest or commercially exploit Challenge Chasers Content;
• use automated tools, bots or scripts to access the Services;
• attempt to bypass security or technical protections.

We may block access, accounts, devices or IP addresses where prohibited activity is detected.

13. Suspension and Termination

If you breach these Terms, or if we reasonably suspect that you have done so, we may:

• suspend or terminate your account;
• restrict access to the Services;
• take legal action; or
• report matters to relevant authorities.

We may do so without notice.

14. Disclaimers

To the maximum extent permitted by law:

• the Services are provided "as is" and "as available";
• we make no warranties regarding availability, accuracy or suitability;
• we do not guarantee that Events will meet your expectations.

We do not provide medical, fitness or safety advice.

15. Limitation of Liability

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Subject to that, to the maximum extent permitted by law:

• Challenge Chasers is not liable for any loss, injury, illness, damage or expense arising from an Event;
• Challenge Chasers is not liable for acts or omissions of Organisers or third parties;
• Challenge Chasers is not liable for indirect or consequential loss, loss of profits, loss of opportunity or loss of data.

Challenge Chasers' total aggregate liability to you in connection with the Services shall not exceed £50.

For clarity, amounts paid to Organisers do not increase this liability cap.

16. Time Limit for Claims

To the fullest extent permitted by law, any claim against Challenge Chasers must be brought within six (6) months of the date on which the claim arose.

Any claim brought after this period is permanently barred.

17. Indemnity

You agree to indemnify and hold harmless Challenge Chasers, its directors, officers, employees and affiliates from all claims, losses, liabilities, damages, costs and expenses (including legal fees) arising from:

• your participation in any Event;
• your breach of these Terms or any Event Terms;
• any claim made against Challenge Chasers by an Organiser due to your actions;
• Your Content; or
• any payment dispute or chargeback initiated by you.

18. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including extreme weather, pandemics, strikes, infrastructure failures, venue closures or government action.

19. Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent.

We may assign or transfer our rights and obligations at any time.

20. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer law requires otherwise.

21. Notices

Notices to Challenge Chasers must be sent to:

• Email: support@challengechasers.com
• Registered office: 18 Regency Mews, Isleworth, TW7 7LX

22. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.

These Terms constitute the entire agreement between you and Challenge Chasers relating to the Services.

No partnership, agency or employment relationship is created.